Arsheen Studio

Privacy Policy

Arsheen Studio respects your privacy. This policy explains what we collect, why we collect it and how we protect it when you visit our store or place an order.

Information we collect

Contact and delivery details: name, email, phone number and shipping address.
Order details: items purchased, order history and payment status. Card details are handled securely by our payment providers and are never stored by us.
Technical data: device, browser and pages visited, collected through cookies and similar technologies.

How we use your information

To process, deliver and support your orders.
To send order updates and, if you subscribe, news about new collections. You can unsubscribe at any time.
To improve our website, products and customer service, and to prevent fraud.

Who we share it with

We share only what is necessary with trusted partners who help us run the store: our e-commerce platform (Shopify), payment processors, and delivery partners such as DHL Express and local couriers. We do not sell your personal information.

Cookies

We use cookies to keep your cart working, remember your preferences and understand how the store is used. You can control cookies through your browser settings.

Data security and retention

We take reasonable measures to protect your information and keep it only as long as needed to fulfil orders, meet legal obligations and resolve disputes.